Privacy Policy – Jet Buzz Protects Your Personal Data

This Privacy Policy sets out how Jet Buzz collects, stores, processes, and protects the personal information of everyone who uses the platform. Whether you have registered an account, made a PKR deposit via JazzCash or Easypaisa, placed a bet on a cricket or PSL match, or simply browsed the website — this policy applies to you.

We understand that privacy is important to our players across Pakistan. You trust us with your personal and financial information every time you interact with the platform, and we take that responsibility seriously. This document is written in plain language so that you know exactly what happens to your data, rather than having to decode pages of legal jargon.

By registering an account on Jet Buzz or using any of our services, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree with any part of this policy, please do not register or continue to use the platform.

Jet Buzz collects personal data in several ways: information you provide directly when registering or using the platform, information collected automatically as you browse and play, and information received from third-party payment processors when you make a deposit or withdrawal.

The following table summarises the categories of data we collect and the context in which it is collected:

We do not collect any special category data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless it is strictly necessary for responsible gaming compliance and you have explicitly provided it.

Jet Buzz uses the personal data we collect only for legitimate operational purposes. We do not use your data in ways that are unexpected, excessive, or unrelated to providing and improving our services. The main purposes for which your data is used are:

Jet Buzz processes your personal data on one or more of the following lawful grounds depending on the specific activity:

• Contractual Necessity: Processing your data is required to deliver the services you have signed up for, including account creation, game access, deposits, and withdrawals.
• Legitimate Interests: We process certain data — such as technical and usage data — to operate the platform securely, prevent fraud, and continuously improve our services. These interests do not override your rights.
• Consent: Where we send you marketing communications or use non-essential cookies, we do so only on the basis of your explicit consent, which you can withdraw at any time.
• Legal Obligation: In some cases we are required to retain or share data in response to a legal or regulatory obligation, such as an inquiry from a relevant authority.

Jet Buzz does not sell your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for the purpose stated:

• Payment Processors: When you make a deposit or withdrawal, your transaction details are shared with the relevant payment provider — such as JazzCash, Easypaisa, or your bank — solely to complete the transaction.
• Identity Verification Providers: In certain cases, your verification documents may be processed by a third-party KYC (Know Your Customer) service provider to confirm your identity. These providers are contractually bound to handle your data securely and for no other purpose.
• Game Providers: Where games are powered by third-party providers, limited technical data such as your player ID and game session data may be shared with that provider to deliver the game correctly.
• IT and Infrastructure Partners: Hosting, server management, and security services may involve trusted technical partners who process data on our behalf under strict data processing agreements.
• Legal and Regulatory Bodies: If Jet Buzz is required by applicable law or a legitimate authority to disclose information, we will comply with that obligation. Where possible and lawful, we will notify you of such a disclosure.

All third parties with whom we share your data are required to process it lawfully, to keep it secure, and to use it only for the purpose for which it was shared. We do not permit any third party to use your data for their own marketing or unrelated commercial purposes.

Given that Jet Buzz handles real PKR transactions through methods including JazzCash, Easypaisa, Raast, bank transfer, and mobile wallets, the security of your financial data is treated with the highest level of care.

All payment transactions are processed through encrypted channels. Jet Buzz does not store full payment credentials — such as complete card numbers or mobile wallet PINs — on our servers. Only the minimum transaction reference data necessary for record-keeping is retained.

All deposits and withdrawals are matched against the account holder's verified identity. This means funds can only be deposited from and withdrawn to payment methods registered in your own name, helping protect against fraud and unauthorised transactions.

Jet Buzz uses cookies and similar tracking technologies to make the platform work correctly and to understand how it is being used. A cookie is a small file placed on your device when you visit a website. It does not give us access to your device or any other personal data beyond what the cookie itself stores.

We use the following types of cookies on the Jet Buzz platform:

• Essential Cookies: These are required for the platform to function. They keep you logged in during a session, remember your language preference, and maintain the security of your session. These cannot be disabled without breaking core platform functionality.
• Analytics Cookies: These help us understand which pages are visited most frequently, how long players stay on certain sections, and where technical issues may be occurring. The data collected is aggregated and does not personally identify you.
• Preference Cookies: These remember choices you have made on the platform — such as your preferred deposit method or display settings — so you do not have to set them again each time you return.
• Marketing Cookies: These are only placed with your consent and are used to deliver relevant promotional content and bonus offers based on your activity. You can withdraw consent for these at any time through your browser settings.

You can control and manage cookies through your browser settings. Please note that disabling essential cookies will affect your ability to use the Jet Buzz platform normally.

Jet Buzz retains your personal data only for as long as it is necessary for the purposes described in this policy, or as required by applicable obligations. The following general retention periods apply:

• Account Data: Retained for the duration your account is active, and for a reasonable period after account closure to allow for any queries, disputes, or audit requirements to be resolved.
• Transaction Records: Financial records including PKR deposit and withdrawal history are retained for a minimum period for record-keeping and dispute resolution purposes.
• Verification Documents: Identity documents submitted for KYC purposes are retained securely for as long as your account is active and for a defined period after closure.
• Support Communications: Records of customer support interactions are retained for a reasonable period to help resolve any follow-up queries and to improve support quality.
• Technical and Usage Data: Anonymised or aggregated technical data may be retained for longer periods for platform analysis, but it will not be linked back to your personal profile.

When your data is no longer required, it is securely deleted or anonymised in line with our internal data management procedures.

As a Jet Buzz player, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting our support team via live chat or email:

To exercise any of these rights, contact the Jet Buzz support team. We will acknowledge your request promptly and aim to resolve it within a reasonable period. There is no charge for making a data request.

Protecting your personal and financial data is a core operational priority for Jet Buzz. We implement a range of technical and organisational security measures to safeguard your information against unauthorised access, loss, misuse, or disclosure.

• All data transmitted between your device and the Jet Buzz platform is encrypted using industry-standard TLS (Transport Layer Security) protocols.
• Access to personal data within the organisation is restricted on a strict need-to-know basis. Staff are trained on data handling responsibilities and confidentiality obligations.
• Our systems are monitored continuously for suspicious activity, including unusual login attempts, abnormal transaction patterns, and potential account takeover behaviour.
• Payment data is handled through PCI-DSS compliant channels. Full payment credentials are never stored on Jet Buzz servers.
• Regular security assessments are conducted to identify and address potential vulnerabilities before they can be exploited.

While we take all reasonable steps to protect your data, no online platform can guarantee absolute security. We encourage you to use a strong, unique password for your Jet Buzz account, to log out after each session when using a shared device, and to contact us immediately if you notice any suspicious activity on your account.

Jet Buzz is strictly an adult platform intended for users who are 18 years of age or older. We do not knowingly collect personal data from anyone under the age of 18. If a minor has accessed the platform in breach of our eligibility requirements, their account will be closed and any associated data will be deleted as soon as this is identified.

If you are a parent or guardian and you believe that someone under 18 has registered an account on Jet Buzz using your details or their own, please contact our support team immediately so we can investigate and take appropriate action.

We also support the use of parental control tools and third-party filtering software to help prevent underage access to online gaming platforms. Visit our Responsible Gaming page for more guidance on this topic.

Jet Buzz may update this Privacy Policy from time to time to reflect changes in how we operate, improvements to our services, or evolving best practices in data protection. When we make significant changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via email or an on-platform notification.

We encourage you to review this page periodically to stay informed about how your data is being handled. Continued use of the Jet Buzz platform after any update to this policy constitutes your acceptance of the revised version.

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information is being handled, please get in touch with the Jet Buzz team:

• Live Chat: Available 24/7 from within your account. This is the fastest way to reach us for any privacy-related question.
• Email: [email protected] — for written privacy requests or formal data subject access queries.
• FAQ: Our FAQ page covers many common questions about accounts, payments, and data handling.

We are committed to handling all privacy enquiries fairly, transparently, and within a reasonable timeframe. If you contact us with a data request, we will acknowledge it and provide a response as quickly as possible.